Prior to beginning operations we hold multiple meetings with local community members and leaders to create strong relationships and recruit potential volunteers. All volunteers receive training on basic trauma first aid in small groups from a Bangladeshi physician-trainer, focusing on life-saving skills that are easy to teach, learn, and perform. Successful graduates are registered to serve as TraumaLink Volunteer First Responders and undergo retraining every 6-12 months. They are supervised by paid field staff who provide local support and quality control. We have a dedicated emergency hotline number that provides 24/7 access to our call center, where operators first collect information on the incident location and number of injured patients. Our custom designed software then automatically dispatches volunteers by SMS messaging, prioritized by their proximity to the crash scene. First aid supplies are stored in easily accessible locations to provide round the clock availability. After patients have been treated at the crash scene, operators provide guidance on the nearest appropriate medical facility based on their location and injury severity. When all victims have been transported from the scene, the operator follows up by phone with the first responders to collect additional demographic and operational information related to the incident.