Digital Government

Delivering government services, supporting citizen engagement, and organizing government operations using digital technologies.

A woman signing papers with her computer turned on behind her.

Digital government refers to the use of digital technologies as an integrated part of government strategies. It relies on leveraging a country’s digital ecosystem to engage government actors, nongovernmental organizations, businesses, civil society, and individuals to support the production of and access to data, services, and content through interactions with the government. Digital government is divided into three categories of systems used to manage internal systems andprocesses, deliver government services, and engage with stakeholders.

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